I just created some new databases on our Exchange 2010 server and moved some BlackBerry users to those new databases. I started getting calls from people saying they weren’t getting emails on the BlackBerry’s. I did some checking and found some event logs on the BES server that said the users could not be started. I did a search and came across a KB article on BlackBerry’s web site. Apparently, you need to run the following command on your Exchange servers when you add new databases. It will grant the needed permissions to the database and its users for the BES Admin account. I thought this was done globally when we setup the Exchange 2010 server, but I guess that isn’t the case.
