Tech-Corner Posts

I always forget the URL for Websense Manager when I’m out of the office, but need to make changes. So here it is. https://server-name:9443/mng/login/pages/loginPage.jsf

Websense

On February 16th, Service Pack 1 for Windows 7 and Windows Server 2008 R2 was released to TechNet and MSDN subscribers. I took some time this morning to download and…

Microsoft Windows 7 Windows Server

Windows LogoAt work we have our AD set up so that when we add a new computer to the domain the computer account gets redirected to an OU that we created instead of the default location of “Computers”. I’ve wondered how that was done for some time, but never took a minute to search. So today I was setting up a lab environment and decided to look into redirecting new computer accounts. What I found out was it is really easy to do. All you do is run one command from a command prompt on our Domain Controller and your done.


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Microsoft Windows Server

Cisco LogoWe had an issue where a new Active Directory user couldn’t be imported into Cisco Unity to get voicemail. I did a search and found a post that talked about a similar issue with an older version of Unity, but I thought I would give it a try.

It said to look at the properties of the AD object. So I opened ADUC, went to the properties of the account and looked at the Attribute Editor tab (you need to have Advanced Features check on the View menu). Then I looked at the properties that started with “ciscoEcsbu…”. There are 12 of these properties. Some had a value of “<not set>” while others had information in them. I edited the properties that had values and cleared whatever was there. I then had our Unity Admin try to import the AD account again. This time everything worked as expected.


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Cisco Cisco Unity

Exchange LogoI was looking in Event Viewer on our Exchange 2007 server. I noticed the following entries in the Application Log.

Event ID: 12014
Source: MSExchangeTransport
Description:
Microsoft Exchange could not find a certificate that contains the domain name ourserver.domain.local in the personal store on the local computer. Therefore, it is unable to support the STARTTLS SMTP verb for the connector From PureMessage with a FQDN parameter of ourserver.domain.local. If the connector’s FQDN is not specified, the computer’s FQDN is used. Verify the connector configuration and the installed certificates to make sure that there is a certificate with a domain name for that FQDN. If this certificate exists, run Enable-ExchangeCertificate -Services SMTP to make sure that the Microsoft Exchange Transport service has access to the certificate key.


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Exchange Microsoft

Outlook LogoWe have a lot of users that have been delegated access to other accounts. For the most part this doesn’t cause a problem, but problems do come up on occasion. The biggest problem is when someone who had been granted delegate permissions on another account leaves. We generally remove the account, but what happens to the delegates in Outlook when you do that? Well when you look at the delegates tab you see the person’s name who left with “(Not Found)” after it.


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Microsoft Outlook

Cisco LogoHad a user that was trying to connect to VPN using a new home computer. They installed the Cisco IPSEC VPN Client and would receive following error when they tried to connect:

I’ve had issues with the IPSEC client in the past and had the user try the Cisco AnyConnect Client. That also failed with an error message about the virtual adapter.

I had the person bring in the computer in question and I uninstalled both VPN clients, removed some directories that were left behind, and removed some registry entries. I then rebooted the pc. I installed the IPSEC client again and got the same error message.


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Cisco

Verizon has finally finished their testing on the Froyo release for the Droid X. I’m downloading it to my X now!

Android Phones

Outlook LogoI got a call from a user yesterday that said everytime they tried to play the voicemail.wav (Cisco Unity Voicemail file) file that is attached to an Outlook message they would get the following message:

“Can’t create file: VoiceMessage.wav. Right-click on the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder.”


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Microsoft Outlook

Blackberry LogoWe use Websense to filter Internet traffic here at work. We also maintain a BlackBerry Enterprise Server. It was recently brought to our attention that some people that were allowed to access Facebook or Twitter could do this on their desktops, but could not access the sites on their BlackBerry’s.

The reason for that is the BlackBerry’s communicate with the BES server for Internet sites. If the BES server is unable to access a website then the BlackBerry handheld will be stopped as well.


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BlackBerry Websense